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Re: Change pay-period for MS Office 365 for MAC

Hi Krister,

I understand you’d like to change the payment period from monthly to yearly. However, we cannot change this directly. We suggest you purchase a new yearly subscription and then cancel the previous subscription.

The cancellation process differs based on the current subscription. Therefore, I’d like to collect the following information:
1. Which plan of Office 365 have you subscribed to, Small Business or Enterprise?
2. Are you using Office 365 pre-upgrade or after-upgrade? Please see Am I using Office 365 after the service upgrade?

Best Regards,
Bruce Zhou


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