Hi Hussein,
Sorry for the inconvenience, since we are forum support therefore we can only offer help here. Could you please provide us with the following information to narrow down the issue?
• How did you setup Office 365 using live account?
• Which Office 365 plan are you using? If you are using Office 365Pro plus then it is not an online version of Microsoft Office.
Thanks for your understanding.
Best regards,
Shyamal