613120590001928 This is my ticket number. I cannot obtain any other information at the moment. But seeing as how there are multiple people in different parts of the world that have the SAME EXACT problem.
That users are not able to send emails with attachments larger than 5Mb
they are all on MAC OS Systems
we have all confirmed we can send via OWA
We also confirmed it is not all users
and clearly it cannot be that we are all configuring our systems wrong when things were working fine last week
The tech handling my ticket asked me to turn on error logging and submit these excel files. At the moment my entire office is shut down in one of our locations due to bad weather so unfortunately i cannot submit these records needed. So because of that I fear this issue will not get resolved until next week.
The number of users calling is growing on my end.