Hi All,
Currently, we received several posts about the problem:
When sending emails in Outlook for Mac 2011, if the attachment size is over 5MB, the email cannot be sent, and the following error occur:
“Error 18500” or
“HTTP error. The Server cannot fulfill the request”
I am sorry for any inconvenience this case has caused. We have an awareness of this issue and reported it to the related team.
And once there is any update, we will update it in this forum.
@JLH_NC, your ticket has been escalated to high level support and our engineer has contacted you.
@Jan, the ticket you submit has the ownership and will be handled soon.
@Christina, I haven’t found the ticket number you provided, it seems the ticket has been escalated too. We will keep monitoring it.
Once again, we sincerely apologize for the inconvenience this case has caused. Your patience and understanding will be highly appreciated.
Best Regards,
Jason Jiang