Hi Ulises,
Thanks for posting here.
This forum focuses on the Office 365 for business products, such as Office 365 Small Business, Office 365 Enterprise, etc. Regarding the Office 365 Home Premium issue, we may lack the related resources to help you sort it out. I notice that you have reviewed the thread in our Office forum. Actually, we also have a sub-catalog of Office 365 Home Premium in Office forum. We recommend you get more assistance from our Office 365 Home Premium forum. This is the link: http://answers.microsoft.com/en-us/office/forum/office_365hp-office_install?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1389934764683
Appreciate your time and understanding.
Best Regards,
Mandy Meng