Hi Nat,
We appreciate the update. And I’m sorry for the confusion from my original post.
When I mentioned “change the time zone like Honolulu, New York, London, and Moscow”, I mean that we can try changing the time zone in your iMac or macbook, but not change the time zone under Options/Settings/Regional for the Office 365 account.
If you still encounter the issue after changing time zone, you can provide the logs for us for further investigating.
Thanks for your time and efforts on this issue.
Best Regards,
Anna Shi