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OneDrive Pro and Mac

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Hello – we have two mac computers and want to start using SkyDrive for storing documents in the cloud. We are currently having 3 issues when getting started.

  1. When clicking the “sync” button at the top right side of our screens nothing happens. We are unable to sync our file explorer with our SkyDrive account. the button is defective on both our accounts. no error message just nothing happens.
  2. We downloaded Microsoft Office 2011 for Mac computer from the Microsoft portal. For some reason none of the office documents we have saved on our computer are allowed to be saved to the SkyDrive account. We tried dragging and dropping a few word/excel documents and it showed up as an error.
  3. What’s the best way to move our documents to SkyDrive? We want to duplicate everything on our computers and save them to our SkyDrive accounts but don’t want to recreate folders then drag and drop.

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