Hi Rodster,
Thanks for the detailed explanation.
Have you tried to use the ‘Use rich formatting’ feature to upload the picture? See the steps:
Click Use rich Formatting in this thread, and then select Insert Image.
By the way, to avoid the business impact during our troubleshooting periods, here is one alternative workaround by using the Microsoft document connection for Mac OS:
You can refer to the following steps to access SkyDrive Pro and also there is a video guide from YouTube.
1. In Document Connection, click Add Location > Connect to a SharePoint Site.
2. Type the URL of your SkyDrive Pro library.
3. Login with your Office 365 account. You’ll be able to see the documents in your SkyDrive Pro.
Your continuing patience and efforts are appreciated.
Thanks,
Andy Sek
