Hi Steven,
I understand
you have encountered an issue when using OneDrive on your Mac. Sorry for the
inconvenience it is causing. However, this forum is dedicated to supporting OneDrive
for Business, which is associated with Office 365 for business plans. In fact, OneDrive for Business is
different from OneDrive. And OneDrive is associated with
Office 365 for home plans or a Microsoft account. We’re sorry that the
resources about this kind of OneDrive related issue are limited here.
For issues
regarding OneDrive, we have a specific channel: OneDrive Forum.
So we suggest you post this thread in this forum to get more specialized
support. After a new thread is generated, the support engineers and community
members there will help troubleshoot this issue with you. Hope the issue can be
addressed quickly there. We appreciate your understanding.
If there is any
misunderstanding, please feel free to let us know. We’ll be glad to offer
further assistance.
Thanks,
Eddy Li