Yes it is the scenario. I have solved problem. Somebody decided that my country shouldn't download Outlook for Mac, when I changed my country problem solved. Who did this decision didn't even make inform technical engineers I think Microsoft is far from being a corporate software company because it doesn't know what services it gives to his customers. I have investigated this problem with three or more technical engineer and they didn't go far from asking me simple questions like have you assigned license to your user. If Office file formats was not defacto Business standard, I would already leave the service.
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