One of my clients has been using Office 365 with the new Outlook for Mac. Suddenly today she reported that Outlook won't open - it immediately gets an "Outlook has encountered a problem and needs to close" error.
If this were PC Office installed from a CD, I would try a repair. But on Mac Outlook downloaded and installed directly from Office 365, I'm not sure how to do that.
Can you point me to a standard set of troubleshooting steps to resolve this issue? I realize I may have to open a support case but if there's a simple repair procedure available I'd like to try that first.
Thanks!