There is no option to rebuild or view details as shown below. There is also no error message, what happens is that it'll continuously look like it's attempting to sync. I've looked in preferences as well for options to rebuild, none there. I'm running version 15.3.0 of to the software if it's any help.
dstuart@kbhome.com should be the admin's email address. I'm also an admin if you need me to look at anything.
The domain name for the tenant is kbonline-my.sharepoint.com
I don't know if you can see the screenshot, but it doesn't appear to be staying in this post. You can view it alternatively at http://1drv.ms/1v1iAFd
thanks in advance,
John