I have two Bus Premium accounts. I have not been able to get OD for Bus to work.
MAC OS X
It seems to install and accept Account#1 of my accounts. Does not sync files
Claims the Account#2 is invalid pw or user.
I need : Details on low level configuration so I can delete identities / credentials and start again.
Online
When I am logged into my online Account#1 or Account#2 the sync button is grayed out when I attempt a sync. I can check an item out.
Android phone
Both accounts show the files but I cannot download any to the phone.
I need: a way to display a tree structure by which to navigate through folders. Am I missing something? I have turned on tree structure under site settings but it does not appear as a constant feature. Are the people creating this using it? Comparing it to competing products? I am baffled?
Frankly, I am appalled by the lack of documentation / education for users. For a group trying to bring IT quality, the lack of communication while waiting for this product and now my time wasted trying to make it work is very disappointing. Frankly, I do not want my hand held by some tech halfway around the world going step by step through each detail. Post some general underlying details and I'll fix it myself. If it si not obvious already, your audience are early adopters. Gives us the details please.