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RE: One drive won't connect

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Hi Rodrigo,

I tested but cannot repro the issue currently. The same issue may be resulted by different causes. So, to narrow down the issue, please allow me confirm the following information:

  1. Do other users also encounter this issue?
  2. Can you sync your OneDrive for Business library normally instead of accessing to share owners OneDrive for Business library?
  3. Please reset browser to check whether the issue will occur: How to reset Internet Explorer settings
  4. Delete the credentials by going to Credential Manager and see if the issue will persist. See: http://windows.microsoft.com/en-in/windows7/store-passwords-certificates-and-other-credentials-for-automatic-logon

Please let me know the updates at your convenience. We will assist you further if the issue still exists. Thanks for your patience and cooperation in advance.

Best Regards,
Iris He


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