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Using Lync and Outlook Exchange features

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I am using Office 365 on a Mac in a highly PC oriented organization. Lync and Outlook works just fine, but I can’t use the features with Exchange to update status automatically in Lync or go direct to contact info from Lync. This last option is greyed out saying to upgrade to an Office version including Outlook. I did that. I bought a new Office 365 Business Premium licence. I reinstalled Office, but these features still do not work. When I run Office setup assistant to login with my new licence credentials, I always get a server error.

Any suggestions?


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