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RE: what happened to my outlook 365 ?? it do load but not showing the windows

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Issue solved.

My steps:

1) Backup folders from /Users/<your user>/Library/Group Containers/ to a another folder or external drive;

In order to view the Library folder go to finder, select Menu > Go (and press Option key on the keyboard)

  • UBF8T346G9.ms
  • UBF8T346G9.Office (this is where your account is at)
  • UBF8T346G9.OfficeOsfWebHost

2) Delete the folders mentioned above (ensure to clean the Trash);

3) Open Outlook. The app will build a new Profile, let it do it. As soon as you are able to open Outlook, select from the Menu Outlook > Activate. Enter your Office 365 subscription login info and finish. Quit Outlook when done;

4) Restore the backed folders to the folder described on step 1);

5) Open Outlook. Enjoy. =)

It worked for me. Hope this works for you too.

Regards,

Federico


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