Re: Mac Mail user cannot sync sent items through POP account

Hi Ipodtrip,

I understand that all the sent items has not been showing in the Sent Items folder in your Outlook 2011 client, and these emails can be shown in Outlook Web App well.

To narrow down the root cause of the issue, please refer to the following steps:
1) Check if the sent items are listed in other folders in Outlook 2011.
2) If not, delete your Office 365 account from Outlook 2011, then set up the account in Outlook 2011 again by referring to the following article: http://help.outlook.com/en-us/140/gg471164.aspx
3)Make sure your computer you are using has installed the latest updates.

If the issue persist, may I know if this issue happened on other Mac computers?

Thanks,
Vivian Wang