I purchased an Office 365 Home Premium subscription. When I log into my account I see that I have five installs left. I choose Office for Mac and click the green"Install" button. The down load flips over to download and quickly cancels. After each attempt the available installs reverts to five. It is a Mac Mini with 10.8.3. There is no existing copy of Office installed. The computer name does not have any special characters in it. There are no problems downloading large files from Apple for updates.
Any ideas?
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