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Re: Outlook Meeting Invite 'Online Meeting' button does not work

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Update:  This issue only effects MAC users who have Dial-in Conferencing configured on their Lync Online account.  This issue has been replicated by MS support and they seem to have indicated that it is a 'bug' on their end.  But we have not been told when to expect a fix.

Temporary Workaround: We just happened to stumble into a temporary solution.  If the Admin removes the Dial-in Conference configuration (for example, we use PGi) for each MAC User and then re-adds the configuration, the Outlook 2011 Online Meeting button works again.  NOTE:  Wait a few hours between removing and re-adding the DIal-In configuration.  It seems to take a while (I don't know the exact time) for changed settings to effect the operational features.  In fact, what I did was remove the settings on a Friday and then add back on Sunday or Monday (we are a small company with only 10 people affected by this, so easy for us).

Downside:  Since this issue happened in the first place and the root cause was not fixed, I'm guessing that the MAC User's Online Meeting button will stop working again within a month or 2 (about how long they worked to begin with).


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