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Outlook for Mac 2011 and Office 365 Exchange - Will Not Sync

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I am venting my frustration over the lack of a straightforward, easy-to-follow method for sync contacts, e-mail, and calendar to the Office 365 account from Outlook 2011 for Mac. 


I just spent FOUR very trying and exhausting days, on my own and then on the phone with the Office 365 support for Exchange team HOPELESSLY attempting to sync the contacts, calendar, and e-mail from a Mac with MS Office for Mac with Outlook. 


Perhaps I am expecting too much here, but with end to end Microsoft products (client and server) there isn't one reliable set of instructions ANYWHERE that will RELIABLY and CONSISTENTLY bring Outlook on the Mac (and its existing contact, e-mail, and calendar information) over to the Office 365 Exchange service. Both Apple and the Microsoft people have pointed fingers at each other despite the fact that Office on the Mac has been available for over ten years. 


I'm even more frustrated and dismayed that even Microsoft's own 365 Office support team can't seem to get Mac Outlook 2011 to sync, nor is there any option to just send the .olm file into Microsoft and have them LOAD IT DIRECTLY INTO EXCHANGE!!!!!!! ...




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