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RE: Outlook for Mac keeps disconnecting from Exchange accounts

I am an administrator for two companies that use O365.  One has been upgraded and the other has not.  The one that was upgraded had this disconnect problem until approximately 2PM yesterday.  Our problem on that account appears to have been resolved.  However, the other account that was previously steady, I've had two disconnects on that one today.  it is not widespread and isolated to those two incidents (one user, 2 computers.)  But, I'm worried that things are not right on those servers as well.  I don't know if what fixed the upgraded servers can work on the non-upgraded servers but I'd like to see if it can.

Can one of the MS Techs that have been helping us out please contact me?  I can give you the domain and I have service requests open on both accounts.  I can give you those numbers.  Thank you.

Don


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