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Re: Outlook dropping users and asking for passwords

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Hi Crag and Takuju,

We have received a latest report about the issue. You can see the detailed information below :

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On Thursday, May 16, 2013 at approximately 7:51 PM UTC, an issue in one of Microsoft's datacenters caused intermittent connectivity issues when accessing email using outlook. The problem affected some users in North America. The issue was successfully fixed on Thursday, May 16, 2013 at 9:51 PM UTC. A complete post-incident report will be available on the Service Health Dashboard within five business days.

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If the problem still occurs on your side, could you please post back with the detailed information? I will update it to our operation team

Thanks,
Aaron Yuan


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