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Outlook 2011 Auto-sync not working after upgrade

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We are trying to figure out a solution to the Send / Receive auto schedule not working.

It appears to have happened after upgrading one of our users to O365 / 2013.

 

The manual sync works fine.  The schedules do not. 

 

We have rebuilt the identity and it does not help.

 

Does anyone have a suggestion?  From reading the postings this is a common problem...but I do not see a solid solution.

 

I have not dropped the account on the MAC just yet, as the user has a rather large mailbox...around 8GB.  I have seen that suggestion and wanted to see if there were any other ideas before taking such a lame approach.

 

Thanks for any assistance...

 

 


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