Hi jpcreecy,
Recently, we have received several reports about this issue. In order to determine if this is a server side issue, I have sent you a private message to collect some detailed information from your side.
If we can determine that it is a server side issue, we will involve some higher level resource to troubleshoot this issue soon.
The private message subject is “Detailed Information Request”. Please refer to the following steps to reply to it:
• Go to your details section on the right side of the community site.
• Click Private messages.
• Click the subject title of the response to read the message.
• You can reply by using the form in this display.
• Click Submit Reply.
Your understanding and collaboration is highly appreciated.
Best Regards,
Allen Zhang