Hi all,
I fully understand the inconvenience the issue caused.
Based on the description, the issue may be a server side issue. I have sent you private messages to collect some private information. Please provide the information via replying to the private message. After doing that, I’ll involve some higher-level resources for further investigation.
To see the private message, please refer to the following steps:
1. Go to "Your details" section on the right side of the community site.
2. Click Private messages.
3. Click the subject title <Collect information about Outlook 2011 issue> of the response to read the message.
@Ian: As for the iPhone update issue, Microsoft has been fully aware of this issue and is currently working on the solution. Moreover, you can also refer to the following thread for latest progress about the iPhone update issue.
https://community.office365.com/en-us/forums/173/t/150309.aspx
Thanks,
Claud