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Re: Lync Online not working in Mac Machine

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Hi Noble,

Thank you for providing the detailed information to us. According to the error message “The server cannot be reached to validate your password”, this issue may occur because a proxy firewall blocks HTTP port 80. To test the issue, please unblock port 80 outgoing on the network edge or proxy edge.

This issue also can be caused by a security application, software or possible network adapter or antivirus installed on the affected local MAC machine. If the issue persists after unblocking port 80, I suggest you also check the security programs.

Thanks,
Mindy Pan

 


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