RE: Outlook for Mac (2015) is not syncing Inbox and is incredibly slow on...
Hi JonHumiston,To narrow down the root cause of the issue, could you provide the following information for us?1. Have you tried adding the Office 365 account in another Mac client to check if the issue...
View ArticleRE: Existing Office 365 Subscription
Hi Elizaola,Does the issue persist? Could you confirm the information Alice mentioned above?Regards,Spike
View ArticleExisting Office 365 Subscription
I have been trying to log into the account because I cannot access the word documents that I created and that I need for school assignments. When I try to log in, it it replies:Â Sorry, there was a...
View ArticleRE: The files on sharepoint won't load on my computer
Hi Aruna,Is there any update on this?Thanks,Frank
View ArticleThe files on sharepoint won't load on my computer
Hi I've been trying to load an excel file from our group sharepoint site and once clicking the file it just won't load- I get a blank page that says operation timed-outAny help on this would be most...
View ArticleRE: [Chrome on Mac Only]-Cannot scroll through conversation list in OWA for...
That doesn't look very relevant to the issue
View ArticleRE: Error code:0x80072f17
Hi Benjamin,Does the issue persist? If so, please send us the information mentioned above for troubleshooting.Best regards,Jamie
View ArticleError code:0x80072f17
I have tried on 3 different networks on my mac and this occurs every time. I can log into 365 account online and on my iPad.I need a solution.
View ArticleRE: Cannot edit Name or Work Phone in "Basic Information" section of About Me
Hi Nicholas,I would like to explain that, some profile settings are not feasible to be changed at Basic Information, such as Name, because they are stored at the central database and essential for many...
View ArticleCannot edit Name or Work Phone in "Basic Information" section of About Me
I would like to adjust the name and work phone in my profile, but cannot find a way to do that. I've tried clicking the Account Menu--> About Me--> edit, but there is no option to edit the Basic...
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RE: Office 365 ProPlus
Hi LingYu,I tried 2. Remove the following folders and empty Trash:UBF8T346G9.OfficeOsfWebHostUBF8T346G9.msUBF8T346G9.Officewith no luck. I'm still getting this:I tried to look for my current Office...
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Office 365 ProPlus
I have an office 365 ProPlus account through work and I have installed it on my work Surface tablet, my Galaxy S4 and my iPad however I can't seem to get it to work on my Macbook Pro.I had an office...
View ArticleRE: Problem with New Macbook pro
By the way, just in case need my computer information, I am using OS X Yosemite 10.10.2
View ArticleRE: Problem with New Macbook pro
SO, you have an issue where your Mac will not let you "Click" a button?Have you tried from another computer?Have you tried from another browser?Please do the two above and narrow down your issue to...
View ArticleProblem with New Macbook pro
Hi,The problem that I am getting is, I can't activate mac office 2011 with school email.After I choose"Sign in to an existing Office 365 subscription" >> type in my school email >> I stuck...
View ArticleRE: How do I move a file in SharePoint/OneDrive to a folder in the same...
Hi Sara,Have you tried the sync client?Thanks,Kevin Huang
View ArticleHow do I move a file in SharePoint/OneDrive to a folder in the same...
On my iMac in Safari, I have some documents in OneDrive/SharePoint that I would like to move in to a folder I created in OneDrive/SharePoint, under the same Office365 account. How do I move them? There...
View ArticleRE: Office 365 ProPlus
Hi Daniel,Thanks for your updates.I would like to confirm if you can activate and use the Office normally before you uninstalled it? If so, the issue may be caused by undeleted cache. In this scenario,...
View ArticleRE: Group Contacts greyed out in Outlook 365 for Mac
Hi ClimbGuy3,Did the suggestion from Neo Yu answer your question? Any updates are appreciated.Best regards,Mouran
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