RE: Change pay-period for MS Office 365 for MAC
Hi Krister,Do you have any updates about the issue?Best Regards,Bruce Zhou
View ArticleRe: Occasional login failures in Outlook, only when not at work
Hi Guillaume Boudreau,As I understand it, the 3 laptops can connect to Office 365 within office network. However, it fails when using another two ISP networks. If I misunderstand it, please feel free...
View ArticleRe: Occasional login failures in Outlook, only when not at work
The laptops can connect fine to Office 365 outside our office network, most of the time. Once every few hours (a couple of times a day), Outlook would show a Logon failure error, forcing the user to...
View ArticleRe: Occasional login failures in Outlook, only when not at work
Also of note: the problem is that the server returned a logon failure error; this indicates that the connection to the server works fine, but for some reason, the server decided that the credentials it...
View ArticleRe: Occasional login failures in Outlook, only when not at work
I found the issue. From Outlook debugging log:Outlook Exchange Auto Configure,Verbose,Querying https://[domain_name]/autodiscover/autodiscover.xmlOutlook Exchange Auto Configure,Verbose,HTTP send...
View ArticleRE: Outlook not downloading large emails
Hi Steve,Do you have any updates of the issue?Best Regards,Bruce Zhou
View ArticleCan't access sharepoint subsites on mac (safari 6.0)
Office 365 is working OK on the mac, but when I create sharepoint sub-sites and try to access them I just get a blank browser page....any thoughts on how to resolve?
View ArticleRe: Can't save file in mac because of invalid file name
Hi Tracey,Thanks for your email. The problem is not exactly as the error message said. It always showed me same message even I tried to use "a", "1" or any of simple words as the file name. Hope you...
View ArticleRe: Can't save file in mac because of invalid file name
Can you post a screenshot of the error?I work on a Mac and have no issues, so, I would like to see a screenshot to see if we can help you fix this.Thanks
View ArticleRe: Could Not Synchronize Record - Error Code 19759
Hi Kheise,If you need further assistance, please feel free to let me know.Regards,Jerry Cen
View ArticleHow do I revert back to regular Office for Mac 2011 after Office 365 Trial?
Hello there, I am running on a Mac OS 10.8.4. I recently installed a trial version of the Office 365 Home Premium for Mac on my Mac which had Office 2011 running before. After the install, I...
View ArticleRe: How do I revert back to regular Office for Mac 2011 after Office 365 Trial?
Hi macgiga,You need to uninstall Office 2011 for Office 365 version first. Then you can download and install the Office 2011 standard version via the link:...
View ArticleRe: How do I revert back to regular Office for Mac 2011 after Office 365 Trial?
Hey thereFirst of all hold down the alt or option key as you start outlook.You should see a second identity. Highlight it and then right click and set as default.Open outlook and it should be your old...
View ArticleRe: Suggested or All Contacts on Mac address book after upgrade to new 2013...
Hi Chris,I am sorry for the late response. Since there are no Suggested Contacts list in OWA, it means this issue is related to Mac Mail application as what I mentioned. In this case, I suggest you...
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Re: Suggested or All Contacts on Mac address book after upgrade to new 2013...
Hi Yang,I'm sorry, but that is not really satisfying. The facts is that this problem started with Exchange 2013I was not able to reproduce this problem with exchange 2010 and office365 with 2010...
View ArticleRe: Where are instructions to completely remove Office 365 from my Mac and my PC
Hi David,Have you reinstalled the Office 2010 successfully? Please get back to me with any updates when you have time.Thanks, Tracey Wang
View ArticleWhy is Outlook for Mac different?
Why doesn't Outlook for Mac look like Outlook for Windows? Many features are missing. Why doesn't Sharepoint Designer work on a Mac?
View ArticleRe: Why is Outlook for Mac different?
Hi Prothstein,The outlook or SharePoint Designer is first developed for Windows, so the function and compatibility on Windows system would be better than ones on other operating system. At present, we...
View ArticleRe: Can't access sharepoint subsites on mac (safari 6.0)
I have the same issues and "Use a Different Browser" is not exactly helpful!
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