RE: Error -18500 when sending mails with attachmens larger than 5 mb Portugal...
Hi All, Updated. ================Closure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC, Microsoft received reports of an issue in which some customers using Mac Outlook or...
View ArticleRe: Outlook for Mac sync error when sending large mails
Hi All, Updated. ===================== Closure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC, Microsoft received reports of an issue in which some customers using Mac Outlook or...
View ArticleRe: Error 18500 on Outlook but ok from 365 online
Hi All, Closure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC, Microsoft received reports of an issue in which some customers using Mac Outlook or Entourage may have been unable...
View ArticleRE: unable to send large attachments with Mac Outlook 2011
Hi All, Updated. =====================Closure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC, Microsoft received reports of an issue in which some customers using Mac Outlook or...
View ArticleRE: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Hi Evan, Updated. =======================Closure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC, Microsoft received reports of an issue in which some customers using Mac Outlook or...
View ArticleRe: Outlook 2011 error code 18500 - HTTP error. The server cannot fulfill the...
Hi All, Updated.==================Closure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC, Microsoft received reports of an issue in which some customers using Mac Outlook or...
View ArticleRe: Accessing emails with large attachments in Outlook 2011
Thanks - perhaps an interesting coincidence or perhaps related. Our problem was actually receiving the emails, rather than sending them, though.
View Articlechanging subscription license for a mac
I've had an employee leave and a new employee start.On a windows based PC, i have to remove their OfficeAccount from the file menu, and add the new one (otherwise the subscription expires because the...
View ArticleRE: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Hi Evan,I have received your tenant domain name via private message. The 18500 error has been resolved at the server side. At this point, could you please check if the “Unknown Error( #17886)” issue...
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Re: Outlook 2011 maximum message size
Hi Robin,The maximum message size for Office 365 is 35 M for most users. You can get it from both Powershell and EAC. Because there are still some users’ message limits which haven’t been upgraded. The...
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Re: changing subscription license for a mac
Hi Andy,I suggest you deactivate the Office ProPlus on the device and reactivate it again with the new user’s account. No matter the device is a Windows PC or a Mac.If we just remove the account from...
View ArticleRe: Accessing emails with large attachments in Outlook 2011
Hi Dov,“2) A large file (>25MB) sent from outside did not come through and the sender did not receive a message delivery error - it just disappeared into the ether” I’d like to confirm if when all...
View ArticleOffice365 Home Premium for MAC; requesting read receipt
How do you request a read receipt in Office365 Home Premium for MAC Outlook? I have looked and cannot find this feature.
View ArticleRe: Office365 Home Premium for MAC; requesting read receipt
Hi Woody,Sorry for the inconvenience.According to the discussion...
View ArticleRe: Mails from inbox and sent automatically goes to deleted items
Hi Orkhan,How is the issue? We are looking forward to hearing from you.Thanks,Jim
View ArticleRE: changing subscription license for a mac
Hi Andy?Are there any updates from your side?Thanks,Elaine Hao
View ArticleRE: SkyDrive PRO for Mac
This is just ridiculous. As of now, Skydrive Pro feels like a downgrade from the ordinary Skydrive. MS is obviously not putting any resources towards developing for Mac OS X. Just look at the office...
View ArticleRe: Office 365 desktop software wont work when offline, need to know why?
Hi Customer,Do you need any further assistance here?Thanks, Mandy Meng
View ArticleImage sharing / downloading - public sharepoint site
We are trying to create an area on our company public sharepoint website for customers to view and download (but not modify or delete) product images. Our Team members need to have the abaility to send...
View ArticleOffice 365, changing from PC to Mac on same annual subscription
Hi,I am midway through a 12 month subscription of Office 365 Small Business Premium (2013) for PC. I have just purchased a Macbook Pro and want to use my existing Office 365 Small Business Premium...
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