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Re: Document Connection Problems

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Just going to drop a little more info about this problem as I'm wrestling with it right now.  The problem seems to be in the Microsoft Word plist file, and it seems to be a problem that is generated within about 10 minutes after opening a file.  

I just opened a Word doc from Sharepoint through Document Connection.  Edited it, saved it.  No problem.  Edited some more, this time keeping it open for longer.  When I tried to save, it started asking for passwords again - the usual problem. So the passage of time seems to have something to do with it.  

I saved a copy locally, and uploaded to the site through the same Document Connection session.  No problem with uploads, but I was not able to open the uploaded document again.  I just keep getting the password loop - so the problem is a one-way deal:  I can upload a fresh document, but can't open, edit, or save changes to an existing Sharepoint document once the problem starts.

I tossed the Microsoft Word plist file without closing anything.  No change.  

I closed Microsoft Word (but not Document Connection) and tossed out only the Microsoft Word plist file.  Problem resolved.  Upon attempting to open and edit a Word document, I was prompted for a password only once (no password loop) and it allowed me to open, edit, and save the document.  

Since I can fix the problem temporarily by simply tossing out the plist file, I assume this is a client-side problem rather than a problem on the Sharepoint server, unless there is something that is changing on the server and remaining static in the plist file.  

Any thoughts?  


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