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Re: Office 365 desktop software wont work when offline, need to know why?
Hi Customer,The further clarification is appreciated and I’m sorry for the delayed reply.Regarding “This machine frequently asks the user to reconfirm their office 365 details”, could you please let us...
View ArticleRe: Document Connection Problems
Hi thereA good excessive when having problems on a Mac is to repair the permissions.It corrects all kinds of issues. Also to run periodic maintenanceThis can all be done from a program like onyx (and a...
View ArticleRe: Document Connection Problems
Also a good idea to run all system and ms office updates as wellGraham
View ArticleRe: Why does office 365 keep asking me to activate my subscription?
I had a user that had this problem as well. In her account under "Software," I could see that office 2011 is already activated but she would still sporadically get messages asking her to activate her...
View ArticleRe: Document Connection Problems
Hi August, To answer your questions: (1) I just installed the Office 365 suite, so I assume they are the latest versions (looks like all components are v. 14.3.9)(2) The issue seems to occur on all...
View ArticleRe: Document Connection Problems
Forgot to mention as well - Mac OSX is Mavericks 10.9.
View ArticleRe: Document Connection Problems
Just going to drop a little more info about this problem as I'm wrestling with it right now. The problem seems to be in the Microsoft Word plist file, and it seems to be a problem that is generated...
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Hi Evan,How are things going? May I learn whehter you have a chance the clear the subfolder and test whether issue can be reproduced?Cheers,Pinko
View ArticleNeed a Skydrive Pro - MAC solution
Dear 365 Users, As figuring out there is no Skydrive Pro app for the Mac (yet) and I do want to upload mydocuments from my Mac to it, I do have a problem not knowing how to do this? Can mail them to...
View ArticleRe: Need a Skydrive Pro - MAC solution
Hi Frits,I have found a thread about how to connect SkyDrive Pro library to Mac by using the Microsoft Document Connection for Mac for your...
View ArticleRe: Office 365 desktop software wont work when offline, need to know why?
Hi Customer,I'm just writing to confirm whether there are any updates on this issue. Do you need further assistance here?Thanks, Mandy Meng
View ArticleWord and Sharepoint Problem Using Document Connection
I've posted on this problem a couple of times as being primarily a document connection problem, with no solution being provided yet. I now think the problem might have to do with Microsoft Word, so...
View ArticleRe: Document Connection Problems
Hi John,Thanks for your test and report. From a thread in Office 2011 for Mac forum, they have discussed this issue may be related to the Apple user account. And I believe you have checked this thread....
View ArticleRE: Need a Skydrive Pro - MAC solution
Hi Frits,Has my post above addressed the requirement?Thanks,Wilfred
View ArticleRe: Word and Sharepoint Problem Using Document Connection
Hi John,I noticed your previous threads regarding this question. Because of off-duty, our engineer didn’t reply in time. He has replied your last thread today. I checked these solutions. I understand...
View Article365 for Mac: Access/OneNote/Publisher on VM?
Ok, so I'm one of those Mac folks who expected my Office365 for Mac subscription to include Access/OneNote/Publisher. My bad for not reading the footnote.That being said, I have a VM running Win8 that...
View ArticleRe: 365 for Mac: Access/OneNote/Publisher on VM?
Hi John,What’s the Office 365 you have purchased? If you have purchased Office 365 Small Business Premium, Office 365 Enterprise or Office 365 Home Premium, you can install Office application on 5 PCs...
View ArticleRe: 365 for Mac: Access/OneNote/Publisher on VM?
I got that. Figured it out on my own, amazingly enough. If you'd taken the time to read my response you'd have seen it. I have the workaround that will work for me. It's not a big issue for me because...
View ArticleRe: 365 for Mac: Access/OneNote/Publisher on VM?
Well, now I see why you didn't see my earlier response. It's not here. Great. Now I have to be concerned whether my posts actually post after I post them.My experience with community.office365.com is...
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Pinko, I had users clean up their inbox and subfolders. They are still getting "Unknown error #17886" and "An unknown error has occurred" (# -3210).
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