Re: Microsoft office 365 randomly signed me out... now i can't access office

Hi Customer,

For narrowing down the issue efficiently, could you provide me with the following information?

1. Which subscription are you using? (E.g. Small Business)
2. Could you provide me the whole error message for further investigation? Any related screenshots will be appreciated. To insert a screenshot, please click on Use rich formatting and select the Insert Image icon.

Thanks,
LingYu Sun