Hi kpondar,
Since the forum here is mainly focusing on Office 365 for Business and Office 365 Home Premium and Office 365 for Business are different products, it is recommended you submit the question to our Office 365 Home Premium forum which is dedicated to dealing with the Office 365 Home Premium issues. Our support engineers there who are more specialized will help you solve the problem. For your convenience, I’ve attached the contact information below:
answers.microsoft.com/.../office_365hp
Thanks for your understanding.
Best regards,
Kevin Huang