Hi Robert,
Since the issue relates to Office for Mac, we have a dedicated forum focus on this kind of issue. I suggest you access our Office for Mac forum to seek help:
http://answers.microsoft.com/en-us/mac/forum?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1420681759908
Your understanding is highly appreciated.
Thanks,
Lawliet Xu
