Our Office 365 upgrade occurred on May 12th and since then we have had a number of issues; some have been resolved, but the largest problem for our company is the fact that we have mostly Mac clients using Outlook 2011 that used to be able to see the shared room resource before the upgrade and are not able to after; it just dropped off.
I have an open case with Microsoft and have spent quite a number of hours with a tech on the phone; they were stumped and decided to move the case to someone else and I haven't heard from anyone in two days.
We absolutely need this to work the way that it used to work; it wasn't ever perfect on the Mac clients, but at least they could view and schedule the conference room (most of the time). They are currently able to see the room's schedule only when they use the Scheduling Assistant, but not in Shared Calendars.
In addition, our room resource is assigned a license and I am no longer able to log in to the account on Office 365 again, after the upgrade.
I need to get some help with this problem and quickly, it is costing our company a lot of time on a problem that we didn't create.
Thank you in advance for your assistance.
Deb