Hi Customer and Architek2013,
Thanks for your information. On your software page, the product should have been successfully authorized. From your side, the issue may list in the specific Office for Mac 2011 client. Based on current situation, In the Office 2011 client, you can click Help> Check for Updates. And then install the latest updates.
After installing the updates, please check whether the issue is resolved. If the issue persists, I suggest you post the question in our Office for Mac forum. After doing this, engineers and community members will be focusing on this client issue. The forum address is provided as below. Hope the issue form your side can be resolved soon.
http://answers.microsoft.com/en-us/mac/forum/macoffice2011
Best Regards,
Kevin Cui