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Re: Office 365 for Mac keeps asking me to sign in to activate my subscription
Hi Customer,I’d like to clarify the information in the software page, can you help to provide it via the steps below?1. Login to Office 365 with your account. 2. Click the Office 365 settings icon on...
View ArticleRE: Lync 2011 for Mac Randomly Crashes
Hi JDevine,Do you have any updates about the status of the issue?Thanks, Mindy Pan
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Re: Office 365 for Mac keeps asking me to sign in to activate my subscription
I am the only person in my organisation. I am using OS X 10.8.3
View ArticleOutlook 365 for Mac crashesI a
I have installed (or tried to install) Office365 for Home on two Macs - an iMac and a MacBook. I had installed them yesterday, but things didn't seem to be working correctly, so I followed the...
View ArticleRe: Office 365 for Mac keeps asking me to sign in to activate my subscription
Hi Kevin,Having the same issues here in Sydney Australia.Downloaded, installed, spoke to ms support (after long wait).But any programs when running require logon every 10-15-20 minutes.Any if internet...
View ArticleRE: Outlook 365 for Mac crashesI a
Hi rmsylte,I understand your frustration caused by this issue. When you mention “Office 365 for Home”, are you referring to Office 365 Home Premium? As Office 365 Home Premium is a different product...
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Re: Office 365 for Mac keeps asking me to sign in to activate my subscription
Hi Customer and Architek2013,Thanks for your information. On your software page, the product should have been successfully authorized. From your side, the issue may list in the specific Office for Mac...
View ArticleRe: Office 365 for Mac keeps asking me to sign in to activate my subscription
My Mac automatically updates, so there are currently no updates available. I am also in Sydney Australia. I will try the Office for Mac forum but its disappointing that this keeps occuring and that you...
View ArticleRe: Can't install Office 365 Home on my Mac
After wasting so many hours trying to install office 365 home premium, reviewing every possible webpage and trying all the suggested tricks to make it work, now I realize that this software even for...
View ArticlePre-upgrade tenant users can use Office for Mac 2011?
Hello, I signed in to Pre-upgrade O365 as a user account with my Mac and found I can install Office for Mac 2011 (latest version). Is it possible for me to install it without a license issue? Thank...
View ArticleRe: Pre-upgrade tenant users can use Office for Mac 2011?
Hi Kasumi,Pre-upgrade users can download Office for Mac with the lisence for Office Professional Plus. For more information about how to set up your Mac for pre-upgrade Office 365, please check out the...
View ArticleOutlook 2011 can't syn meeting rooms Office 365
Created four meeting rooms in Office 365, with permissions for all users in the company can perform scheduling. All computers with Windows 7 + Office 2010 can view the rooms created and available...
View ArticleRe: Pre-upgrade tenant users can use Office for Mac 2011?
Hi Nancy,Thank you for answering. Your info is helpful to me. Thank you,- Kasumi
View ArticleRe: Outlook 2011 can't syn meeting rooms Office 365
Hi Odarcy, After searching the forum, I found a similar post with this issue, the workaround is delete files located in "~/Library/Caches/Outlook" and then restart Outlook. For more detailed...
View ArticleOffice 2011 Clients Complaining of Lost connections
Recently we just migrated an entire department of mac users running Office 2011 to office 365. Each one of them have called in and complained that they get "disconnected" from Exchange with a message...
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Can't share calendars on the Small B Prem Plan
Hello, We signed up for the small business premium plan and set all sharing permissions in the MS Admin Dashboard to be allowed but my colleagues and I still can't share calendars, see attachments. We...
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RE: Lync 2011 for Mac Randomly Crashes
Issues has not resolved after performing the suggested resolution. Screenshot of error below.
View ArticlePOP SMTP setting for Office 2011 for Mac
Hello, I have an end user who is using Office 2011 for Mac. Everything was working fine before the latest Office 365 upgrade. I had his old smtp setting as M.outlook.com. Using the new setting, using...
View ArticleRe: POP SMTP setting for Office 2011 for Mac
Please dont take this the wrong way butWhy in the world is the user using POP/SMTP for there email settings?Have the user log into OWA, click the jog wheel on top right, go to more options, then click...
View ArticleRe: Office 2011 Clients Complaining of Lost connections
Hi John,To help you sort out this issue, I’d like to confirm some information.1. Do you mean all users in the organization are affected by this issue?2. To know clearly about this issue, could you...
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