Office 365 Installation for Mac
I purchased a 13" MacBook Pro with Retina Display today and also the Microsoft Office 365 University. I began the install process 6 hours ago and the installation is only approximately half complete. I...
View ArticleRe: Office 365 Installation for Mac
Hi Lisa,We apologize for the inconvenience here.Since the issue could be caused by various reasons. To solve the issue, please try the steps below:Have you tried to install the copy in another network...
View ArticleRe: Office 2008 supported on new O365 ?
Hi Sai,Do you have any questions? Please feel free to contact us if you come into any problems.Thanks, Yang Yu
View ArticleRE: Lync for Mac 2011: Software signing error / unable to connect
Further to my question.....Found the knowledge base item:support.microsoft.com/.../2803796This issue occurs because Lync for Mac 2011 incorrectly reads the system time. Therefore, the web ticket that...
View ArticleRE: Office 365 Installation for Mac
Hi Lisa,How are things going? Is the issue resolved?
View ArticleMac users can't make appointments in the room calendar
Hi,Our Mac users can't make booking in the room calendar in Office 2011, the item doesn't display on the calendar and no error message show up. However, if I setup the users on Outlook in Windows, then...
View ArticleRoom mailboxes conflicts
hi,We have a couple meeting rooms mailboxes for staff to book, I setup in their Outlook Web App Options>settings> Scheduling Options> not allow conflicts.However, when a user tries to book the...
View ArticleRe: Room mailboxes conflicts
Hi Tong,I would like to confirm whether you have configured the room mailbox to forward conflicts to the delegate.If yes, please make sure that you have assigned delegate.Here is a link for your...
View ArticleOffice 2011 for Mac - no authorisation for Calendars, Shared Mailbox
Hello, One of my colleagues who has a Macbook Air (2012), with the most recent updates for Mac and Office, can't open any other calendar then his own. Nor for rooms nor other default shared calendars....
View ArticleRe: Office 2011 for Mac - no authorisation for Calendars, Shared Mailbox
Hi KjellP,Since this issue is related to Office for Mac 2011 and our forum doesn't focus on this product, we can only provide limited assistance with it. Based on my experience, you can try to create a...
View ArticleContact Groups from Outlook for Mac not appearing in OWA
Is there a fix for getting OWA to sync contact groups from Outlook for Mac? They're so helpful and never more so when traveling. But I can't get the groups to appear on webmail interface. Thank you,...
View ArticleRe: Contact Groups from Outlook for Mac not appearing in OWA
Hi MartinTrnka,If you have a Microsoft Exchange account, contact groups are not saved to the Exchange server. Any groups that you create are saved on your computer and are available only in Outlook for...
View ArticleRE: Lync for Mac 2011: Software signing error / unable to connect
Edward,Have you tried installing it on a desktop? We are experiencing the same issue when we tried installing it on macbooks a few months ago. We got it installed on iMacs without problems. It is just...
View ArticleRe: Room mailboxes conflicts
Hi Tong,How are things going? If you need further assistance on this issue, please feel free to contact us.Best regards,Jerry Cen
View ArticleOutlook Accounts Have Gone
Recently installed 365 Home Premium on a new MacBook. Powered up the MacBook this morning and was surprised to find Office 365 login. On opening Outlook my accounts and emails are gone. How do I...
View ArticleRe: Outlook Accounts Have Gone
Hi,- Consider not using POP. Use Outlook EWS/2011 and connect using Exchange protocols instead of legacy POP.- What version of Outlook are you using now?- To verify that the accounts still exist and...
View ArticleSyncing Apple Contacts with Office 365 with pictures
Why won't Office 365 accept vCards from Apple Contacts?I ended-up creating a CSV file working awkwardly through Gmail, but the contact pictures did not transfer over.What the heck on both counts. Any...
View ArticleRe: Syncing Apple Contacts with Office 365 with pictures
Hi Brian,Unfortunately, the VCARD file is not supported in Office 365 but only CSV file is supported in Office 365 when bulk adding new users in admin center of Office 365, sorry for the inconvenience...
View ArticleRe: Syncing Apple Contacts with Office 365 with pictures
Not to hijack the thread but for some reason I've received the original question in my email as well as Sean's reply to my email -- and I'm not the person who posted the original question. My Office...
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