Re: So frustrating!
Hi Sai,I'm sorry for my first reply that just provides a link for Office updates. However, about how to download Office 2011 for Mac is in the second reply, just as SiddNair needs.If you have an Office...
View ArticleRe: Outlook 2011 not syncing
Hi Helmet,As you said you have been facing this issue since some weeks so can you confirm that you have done any Office 365 Service upgrade which affect Mac set up for Office 365.Can you please update...
View ArticleRe: Office 2008 supported on new O365 ?
Hi Sai,For my understanding, you are still able to use Enoturage 2008 with Office 365 account. But after the support ends, Microsoft doesn’t provide technical support for customer about the issue using...
View ArticleRe: Outlook 2011 not syncing
That is one of the first things we do when helping our users so yes all running 14.3.2 (130206)
View ArticleLync for Mac 2011: Software signing error / unable to connect
Hi All, We are running a small test group on Lync online ahead of our main Office 365 migration. We have Lync 2013 up and running on our Windows PC's ok. However, our Mountain Lion MacBook is putting...
View ArticleRE: Email Sync Not Working for Migration of Mailbox - Outlook for Mac 2011
Hi Shuan,I write this reply to check the status of the issue.Regards,Pratik Pandya
View ArticleRe: Outlook 2011 not syncing
Hi Helmetknob,I fully understand the inconvenience this issue has caused. I have sent a private message to you about this issue, and you can check private messages with the following steps:• Go to the...
View ArticleRe: Lync for Mac 2011: Software signing error / unable to connect
Hi Edward, I understand you cannot sign into Lync for Mac in your MacBook. Based on the error message you offered, we recommend you follow the steps below to try again: 1. Start Lync for Mac.2. Enter...
View ArticleFolders - remove or rename and relocate.
Having created folders which I no longer requirehow can I delete them or if not possible can editthe name and will it relocate alphabetically. Try-Angle
View ArticleRe: Folders - remove or rename and relocate.
Hi Try-Angle,Do you mean you want to rename or delete the existing email folders? If so, please right-click the folder, you can rename delete and move the folder. If you use Outlook desktop client,...
View Articleword 365
when I try to enter a number, a period, and then a space word automatically formats the line into a bulletpoint and won't let me unclick the option. is there a way to disable the option its really...
View ArticleRe: word 365
Hi forumquestions,Before we process this issue, may I know if you are using the Office 365 Home Premium or Office 365 University? If you are using the Office 365 Home Premium or Office 365 University,...
View ArticleOffice 365- why can't I buy it
I want to buy Office 365 but even after I tick the boxes and try to proceed to check out it keeps telling me the shopping cart is empty.
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Is there any way to speak to a human being working at Microsoft?
Sorry, we can't process your request.Your shopping cart is empty. Add one or more items from the Catalog and click Check out. Go to the Catalog.If the problem doesn't go away, please submit a Service...
View ArticleRe: Is there any way to speak to a human being working at Microsoft?
Hi Jonathantokyo,If you encountered this issue when you purchased Office 365 subscription, please contact our sales and billing team.Thanks, Eben Liu
View ArticleRe: Office 365- why can't I buy it
Hi Jonathantokyo,Since the issue is sales and subscription related. I suggest you contact our Sales and Billing Team for further support. For detailed information, please refer to the links...
View ArticleRe: Lync for Mac 2011: Software signing error / unable to connect
Thanks Ella,We have already tried entering the manual configuration sipdir.online.lync.comb but it resulted in the same error.Note we also get the same error when trying the Lync client to one of our...
View ArticleRE: Lync for Mac 2011: Software signing error / unable to connect
Hi Amber, To use Lync for Mac 2011 with Office 365, you need to install the Microsoft Lync for Mac 2011 Update from here:...
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