Re: Pop up Error "Logon Failure: unknown user name or bad password.
Thank you Moose. It was giving us the same error no matter where we were. The error has not been popping up lately so I guessing it was during the migration period. but will still monitor the issue.
View ArticleRe: Pop up Error "Logon Failure: unknown user name or bad password.
Thanks Graham, We just started migrating about a few weeks ago. The major part of the migration is in effect now so I think you have a point about it being halfway through the migration. The error...
View ArticleRE: Cannot Open Offce 365 Apps (word etc) on my Macbook
Hi PeterBarnes,Based on your post, I’d like to collect the information below to narrow down the issue:1. Whether the Office 365 App here is Office ProPlus downloaded from Office 365 portal?2. I notice...
View ArticleRE: Cannot Open Offce 365 Apps (word etc) on my Macbook
1. Office 365 Small Business Premium2. see the attached3 see the attached(Please visit the site to view this file)(Please visit the site to view this file)(Please visit the site to view this file)4. I...
View ArticleMac Mail
We are having problems with some users Mac Mail accounts not downloading new mail from Exchange. When checking connectivity the Office 365 Exchange account just spins. We have deleted the account...
View ArticleProject Pro and Mac Compatibility
Couldn't find an answer to this in other posts, but my colleague has a mac computer. will they be able to download and run Microsoft Project Pro 365 on their Mac?Thanks
View ArticleRe: can't activate office 365 on Mac--two step authentication
This worked! I followed the link and see now why this is the correct answer. Thank you so much!
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Re: Mac Mail
Hi Jamie,Do you mean that the connection status (in the figure below) is not green?If so, the issue could occur if Mac Mail can’t connect to the account. I would like to confirm the following...
View ArticleRE: Sync problems with Skydrive through Parallels
Hi Hidde,The SkyDrive Pro URL is not correct. Please go to the Portal page, then click the 'SkyDrive' to the SkyDrive Pro page. After that, you will find the SkyDrive Pro URL from the browser. Here is...
View ArticleRE: Cannot Open Offce 365 Apps (word etc) on my Macbook
Hi Peter, As Lawliet mentioned, the related screenshots are important for us to address your query. However, the TIFF extension images couldn’t be viewed from my end. Would you mind posting another...
View ArticleRe: Project Pro and Mac Compatibility
Hi shaha26,Presently, there is no Microsoft Project for Mac version, I regret for it.After searching, I found an article discussing this feature on Mac. I think this can be the reference for...
View ArticleRe: Mac Mail
I'm starting to get reports from my users as well with Apple Mail over the past few days - taking 30 minutes to update, or in some case not at all. Hasn't mattered with the location or computer. All...
View ArticleRe: Mac Mail
I suspect there is something wrong with Mac Mail, since Outlook for Mac is working.You may want to turn to Apple Forum to get dedicated support. I believe they are more professional when dealing issues...
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Hi, I have the same problem with error code: #17886. Do you have any new solutions? Tip of disabling IPv6 working?
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
I'm going to amend my prior reply.Disabling IPv6 did have a temporary positive impact for me; however, the final solution was simply to remove all shared calendars. After I removed all of the shared...
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
I agree that it happens related to Shared Calendars (see some of my earlier posts). I have significantly reduced the number of shared calendars I access and I correspondingly get less of these...
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Also confirming that removing shared calendars is the only thing that fixed Outlook 2011 error code 17886 and 18500.RobOK - You should use the scheduling assistant tool as a work around instead of...
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Thanks for your reply.My CEO will not be happy with that solutions.
View ArticleRe: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
PCM: "My CEO will not be happy with that solutions."Same here!!
View ArticleRe: Documents are automatically downloading from SharePoint Online 2013 on Macs.
Hi DSatyapriya,Could you provide us with the information mentioned above?Thanks, Tracey Wang
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