RE: Outlook for Mac keeps disconnecting from Exchange accounts
For now it looks like my problem has gone away. I have been connected to exchange uninterrupted since 2:00pm. I opened a case with Microsoft to which to which I have gotten no response and was on hold...
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Is there any new updates of Microsoft IT services?
View ArticleRe: Why are users being messaged that user name or password is incorrect?...
Hi Michael,After checking the SR number you have provided, I have noticed that one of our support engineers is working on this issue. If you have further questions, I suggest you keep following on him,...
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
Hi All, We have already noticed the issue you raised here, and we are sorry for the inconvenience caused. Before involving our Escalation Support team to investigate this issue, I would like to...
View ArticleRe: Outlook 2011 for Mac Issues post Upgrade
Hi All, We have already noticed the issue you raised here, and we are sorry for the inconvenience caused. Before involving our Escalation Support team to investigate this issue, I would like to...
View ArticleRE: Could not synchronize record: Undelivered Mail Returned to Sender to...
Hi Andy,Please let me know the update on the status of the issue at your earliest convenience.Thanks,Jason Jiang
View ArticleRe: Outlook for Mac 2011 & Mac Mail Connection Issues
Hi Don,Sorry for the inconvenience caused by this issue. Our senior engineer is working on this issue. Please focus on this thread. Thanks, Edward Qu
View ArticleRe: MAC Outlook 2011 under new MS365 wipes passwords and repeatedly prompts...
Hi Pinbot,Could you provide the service request number for me? Therefore I would help to check if the issue has been fixed by our support engineers or not. Since this is your privacy, I will send...
View ArticleRe: Outlook 2011 for Mac Issues post Upgrade
1. We have already been upgraded.2. I have ran the test for my MX records, and have verifed my MX records are correct.3. No error when connecting Mac to Exchange, but I do notice that after I connect...
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Re: Lync 2011 Contacts Gone and unable to add new
Jerry,We've tried those users accounts on a Windows 8 machine and the problem persists. But we do get additional error message when attempting to add a Contact or create a Group, "Cannot add, remove,...
View ArticleRE: Global Address List & OS X
Hi safekick_jk,I just want to make sure that all the information is useful for you. If you have any questions, please feel free to let us know.Thanks,Neo Zhu
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
Jolin, Thank you for posting this. For me, yes, our domains pass both tests - both the DNS and the autodiscover tests. I have 2 O365 accounts configured in outlook - one has been upgraded and the...
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
Jolin, Thank you for posting this. For me, yes, our domains pass both tests - both the DNS and the autodiscover tests. I have 2 O365 accounts configured in outlook - one has been upgraded and the...
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
I have had no problems since yesterday. It appears that the problems have been solved. Thank you all for your input.
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
We seem to be resolved as well.
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
I will say that even though my issue on the Macs seems to be resolved, obviously, something was changed on the back end. Whether the incident reported on the health dashboard is exactly related to...
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
Don - I entirely agree with you on this one. There was a problem! We all experienced it with exactly the same symptoms. It is now resolved because someone fixed it on the back end. If Microsoft does...
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
Don & Pedro - My users have been able to connect as well since this morning without having to re-enter credentials but yes, there was definitely something wrong that wasn't end user related. Just...
View ArticleRE: Outlook for Mac keeps disconnecting from Exchange accounts
Pedro & Don,Could not agree with you more! Find it very strange, as other issues have been reported transparently and almost proudly which has been impressive. By not being transparent on this...
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