Re: How to License Office for Mac with Enterprise E1 Microsoft Online account
Hi blaster,Based on your description and the tags, it seems that you are using the pre-upgrade Office 365 (Am I using Office 365 after the service upgrade?) and the Office 365 Plan P1 now. If I’m...
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Hi RickM11,I would like to confirm whether other users who use Mac have this issue.To troubleshoot this issue, please check the settings in Lync Preferences:1. Start Lync, click Preferences. 2. Click...
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Aaron - thanks for your suggestion. This was checked along with Use Microsoft Exchange for Managing Personal information. Additionally, we're using the following server: sipdir.online.lync.com:443 and...
View ArticleRe: Outlook for Mac 2011 & Mac Mail Connection Issues
We are having the same issues we are on the testing stage and we have move over 50 people on to wave 15 and we had a number of outages.
View ArticleRe: Outlook for Mac 2011 & Mac Mail Connection Issues
We are having the same issues we are on the testing stage and we have move over 50 people on to wave 15 and we had a number of outages.
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Hi RickM11,Thanks for your update. According to your reply, the settings in Lync Preferences are correct. Since this feature worked fine on Windows machines, so there is nothing wrong with the O365...
View ArticleRe: Outlook for Mac 2011 & Mac Mail Connection Issues
We (UK-based, Wave 15 E3) also experienced severe OLK2011 issues yesterday. We have had a call open with MSPS for more than a few days and the problem became worse yesterday, so much so that we...
View ArticleRe: End of File Reached / Connection to the Server Failed or was Dropped /...
So, we have had a call open with MSPS for more than a few days and the problem became worse yesterday, so much so that we escalated from SEV B to a SEV A. That seemed to get MSPS attention finally.We...
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
I noticed a post similar to this response in April. I'm using the latest Lync download. 14.0.5 released on Sept 10, 2013. To answer your questions, Yes all Mac users encounter the same issue and I...
View ArticleRe: My profile picture not showing up on Lync 2011 for Mac
EvonneDo you have any update on this? We have several customers this is affecting and this has been going on for a while. is there any update?Here is what I DO know.Pictures of customers do NOT show up...
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Hi RickM11,Please be assured that we will do our best to help you to fix the issue. In order to find out the root cause, could you please test the issue in another network environment and let me know...
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Mindy...I did check this in another environment. It's not the environment. It's clearly a setting or a software issue between Lync and Mac Outlook 2011. Any other ideas as this feels like we're...
View ArticleRe: not getting emails . says your organization is designated for removall
Hi Paul,Does this issue still exist? If you need our further assistance, please feel free to let us know. We are very glad to help you.Thanks,Young Yang
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Hi RickM11, I understand the inconvenience caused by this issue. I appreciate the time you have invested testing this issue. Could you please provide the detailed tenant information (such as the free...
View ArticleMacBook Pro hard-drive crashed
Need help getting my MacBook Pro software Microsoft Outlook back up after a hard-drive crash. What do I have to have and do?
View ArticleRe: MacBook Pro hard-drive crashed
Hi JeannieFC,Based on your situation, we find that it is a pure client issue. Actually, we have a dedicated support forum where our support engineers can help you with this kind of issues. You can ask...
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Hi RickM11,I haven’t heard from you for several days. Could you please provide the tenant domain name and contact information via private message?Thanks, Mindy Pan
View ArticleOWA displaying only 25 emails in folder
Using Firefox on Mac (OS 10.6.8) to work with OWA. Intermittently when displaying emails from a folder (In this case, the inbox), a maximum of 25 emails are displayed. Scrolling down, results only in...
View ArticleRe: OWA displaying only 25 emails in folder
Hi Bob,Have you tried to test this issue in any other browser on Mac OS? If you can view the emails by using another browser normally, and can send/receive emails in the Firefox on Mac, it indicates...
View ArticleRe: OWA displaying only 25 emails in folder
Unfortunately this is an intermittent issue so it is tough to test. Trying it on the same browser works sometimes and not others. I will try your suggestions and see if they help.Thank you for your...
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