Haven't Received Microsoft Product Key email
I have downloaded office 365 for my mac and i haven't received the product key email. How soon i will get the email with necessary informations. thanks
View ArticleRe: Haven't Received Microsoft Product Key email
Hi Sue,If you are an Office 365 subscriber, you will not get the product key. We use our Office 365 accounts to activate Office desktop application which we download from Office 365. When you open...
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autodiscover-s.outlook.com requests - Outlook for Mac 2011 - Help!
I am getting this error message, constantly...when running Outlook for Mac. I cannot tell if this is something dangerous or if this is something I can trust. I am getting pinged for it multiple times...
View ArticleRe: autodiscover-s.outlook.com requests - Outlook for Mac 2011 - Help!
Hi Martha,The scenario showed in the figure is a normal behavior when Outlook for Mac trying to connect to Office 365.To prevent the multiple prompts in the future, you can select the option Always use...
View ArticleRE: Haven't Received Microsoft Product Key email
Hi Sue,If you have time, please feel free to reply to me the updates.Thanks,August
View ArticleRe: Corporate upgrades to 365
2013 is not out for Mac yet, "office for mac 2011" does not include Click-to-Run , please ask someone who has knowledge of this.
View ArticleDocument Connection Repeatedly Asks for Password/Username When Accessing Files
Document Connection connects to my sharepoint site without a problem so that I can browse the sharepoint folders, but upon trying to access a document or file, it repeatedly asks for a...
View ArticleRe: Document Connection Repeatedly Asks for Password/Username When Accessing...
Hi John,It seems that Document Connection doesn’t store your password. Do you mean that you can’t find ‘com.microsoft.DocumentConnection.plist’ in the User Library > Preferences?If so, could you...
View ArticleRe: Document Connection Repeatedly Asks for Password/Username When Accessing...
I eventually found the plist file and deleted it, but it did not resolve the problem. Then I deleted the entire connection and recreated - still didn't work. I'm able to enter the same site and...
View ArticleRe: Corporate upgrades to 365
You need to look into volume licensing.Casper can deploy Office for Mac and its updates but it cannot perform the online activation Office 365 requires. That licensing information is not stored on the...
View ArticleRe: Corporate upgrades to 365
Hi JSPOL, Sincerely sorry for the misunderstanding in our previous reply. Here I would like to provide some detailed information to you. Based on your tags, it seems that you have got an Office 365...
View ArticleRE: Document Connection Repeatedly Asks for Password/Username When Accessing...
Hi John,I understand you are repeatedly asked for credentials when accessing SharePoint files via Document Connection.As you can access the library via the web interface and don’t have other SharePoint...
View ArticleRe: Corporate upgrades to 365
Thanks, I am aware how to download an installer and what apps are included.This is really a365 licensing question. We have licensed 365, the new installer doesnt activate people unless they do it...
View ArticleRe: Office 365 for Mac keeps asking me to sign in to activate my subscription
Hi,I have the same issue since a fews days : it asks me to activate Office every day... Pretty annoying.Did any of you found a solution without reinstalling Office ?Thanks
View ArticleCalendar not syncing
Hello, After the Office 365 upgrade, my calendar no longer works in Safari. If I log in on Firefox, however, it does. Is there a reason why it is not loading in Safari 5? Is it not compatable? Thanks,
View ArticleMac Outlook 2011 and Office 365 upgrade
We have just completed the upgrade for Office 365. I am having one of my Mac users (we have 5 total) that is now having issues with auto-syncing. His account will not auto sync at all, he has to...
View ArticleRe: Office 365 for Mac keeps asking me to sign in to activate my subscription
I'm going to restart the thread and try to get a response from MSFT Support
View ArticleWhy does office 365 keep asking me to activate my subscription?
Hello MSFT,Can you please respond to this issue. As you can see in the previous thread, there are many users with the same problem and it has not been resolved by you.At least once a week, my Office...
View ArticleRe: Calendar not syncing
Hi ahk721,Are you using Safari 5 in Windows operation system or in Mac OS? If you are using Windows, only light version of the Outlook Web App is supported for Safari 5, which only have limited...
View ArticleCompatibility problem with Outlook 2011 for Mac and OSX Mavericks
Our company is using Office 365. We have half a dozen Apple Mac users who have been running fine using Outlook for Mac 2011 (version 14.3.8). When Apple released OSX 10.9 (Mavericks) most of the users...
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