Re: Corporate upgrades to 365
Hi JSPOL, You are correct. The new installer of Office 365 for Mac 2011 will be activated after typing in the qualifying Office 365 account individually. However, if you want to keep the current...
View ArticleRe: Compatibility problem with Outlook 2011 for Mac and OSX Mavericks
Hi Bryan,I understand that your users using Outlook for Mac 2011 are facing a problem, and I am sorry for any inconvenience that brings. I have done a test and configured my Office 365 account on a...
View ArticleRe: Compatibility problem with Outlook 2011 for Mac and OSX Mavericks
Hi there,I've been running mavericks and outlook 2011 for ages with office 365 fine (had it off the developer portal pre release).Can you describe your environment a little better please.Are you...
View ArticleRe: Why does office 365 keep asking me to activate my subscription?
Hi Customer,I understand you are repeatedly asked to activate Office for Mac 2011 on your computer. I’m sorry for such the annoyance it has caused. I have checked the relevant Office activation...
View ArticleRe: Mac Outlook 2011 and Office 365 upgrade
Hi cala55,Could you help us confirm some information as below? 1. When did you start the Office 365 upgrade? 2. Have you received the email notification saying the upgrade for Office 365 had already...
View ArticleRe: Corporate upgrades to 365
This is getting a little annoying, We already have purchased 365 volume licensing as i pointed out earlier. What I am seeking to find out is if this is enough and we can carry on as we were with the...
View ArticleRe: Mac Outlook 2011 and Office 365 upgrade
The upgrade started on November 11th and ended on November 13th. I have already tried twice removing his Outlook account and then putting it back in. It still will not sync. The other issue we run...
View ArticleRe: Corporate upgrades to 365
Hi JSPOL, For Office 365 for Mac 2011 provided by Office 365, users need to activate the product by entering their credentials individually, and one user account can activate up to 5 machines. This...
View ArticleRe: Mac Outlook 2011 and Office 365 upgrade
Hi cala55,I can totally understand the inconvenience caused. Could you do the tests below with the affected account to help us narrow down the cause of this issue? 1. Configure one Office 365 account...
View ArticleRE: Sharing Folders in 365
Yes I have it enabled but most of my external users still can't see or work on the folders I have given them permission too. If this is this complicated and time consuming to use I don't think it's for...
View ArticleRe: Why does office 365 keep asking me to activate my subscription?
Hello from Austria!I bought office 365 about one week ago. Till now i only installed it on iMac and everyday i have the problem that i can't start word/excel/powerpoint without the prompting for...
View ArticleRe: Why does office 365 keep asking me to activate my subscription when I...
I have been given a response by MSFT in another thread to fix this issue.This is the response:Hi Customer,I understand you are repeatedly asked to activate Office for Mac 2011 on your computer. I’m...
View ArticleRE: Compatibility problem with Outlook 2011 for Mac and OSX Mavericks
Hi Bryan,Do you have any updates?Thanks,Xinyu Zhou
View ArticleUsing Office365 with multiple email accounts
Hi, I just bought a new Surface Pro 2 and set up office 365 using my live account as required. Is it possible to connect it to my Gmail account and possibly my corporate email account to be able to use...
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Re: Using Office365 with multiple email accounts
Hi HusseinAkberali,You can connect up to five other accounts, such as Hotmail, Gmail, and Yahoo! Mail accounts. This lets you send, receive, and read email all in one place.To create a connection to...
View ArticleRE: Office 365
Hi All,IF you are using Safari 5.x on Mac OS 10.6 then yes, there is a known issue that you cannot Send new mail or Reply to an existing mail, logging out may not work either. Using another browser on...
View ArticleOffice 365 Problem - Outlook: Sending Emails
Hi There,I am having the same problems. I am not able to send, forward or reply to emails.I can only receive emails. This started this morning.Please help urgently!ThanksSean Raymond
View ArticleRe: Can't send or reply to/ forward/ compose emails
Hi,I am experiencing the exact same problem. Please advise when this problem will be resolved. The errors on my side say: HTTP error. The server cannot fulfill the request.I had no problems last night...
View ArticleRe: Office 365 Problem - Outlook: Sending Emails
Hi Sean,I understand the inconvenience caused by this issue.I'd like to collect some information to narrow down this issue: 1. Can other users in your organization send emails? 2. Do you get...
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