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Re: Outlook Meeting Invite 'Online Meeting' button does not work

February 28, 2013, 10:03 am
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Hi Doug,

To further troubleshoot the issue, I’d like to confirm the following tips with you:

  1. Are the Windows user encounter the same issue?
  2. Have you tried to update the Lync’s version to the newest in Mac and try again?
  3. Have you performed a clean startup (safe mode) to determine if there is any background program are interfering with Office for Mac?
  4. Is there any service upgrade carrying on or performed for your subscription?
  5. Also, for test purpose, could you please try uninstall Lync and Office clients on one Mac, then reinstall them to see if the same issue persists?

For more details, please refer to:

Schedule Online Meeting using Lync for Mac?

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Adding distribution group in Lync for Mac 14.0.4 client

March 1, 2013, 1:11 am
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When configuring a distribution group in the Exchange-admin for my entire organization in Office365, the group works perfectly in any Windows client. On the Mac however, I'm unable to add the group (the add button does not appear like it appears on regular contacts). I never got this working using older clients on the Mac, but on windows clients it's no problem. 


Example:

Regular contact:


Example 2:

Distribution group






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Re: Adding distribution group in Lync for Mac 14.0.4 client

March 1, 2013, 3:32 am
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Hi TorbjoernM,

Currently, Lync Online for Mac can't add distribution group and communicate with distribution group. If you concern this issue, I suggest you submit comments at http://g.microsoftonline.com/0BX11EN/135 to improve our service.

Thanks,
Johnny Zhang

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RE: Outlook 2011 error and quits

March 1, 2013, 12:06 pm
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Hi Mehnihma,

How are things going?

Please feel free to post your updates here at your convenience time.

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RE: Adding distribution group in Lync for Mac 14.0.4 client

March 2, 2013, 7:34 am
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Hi TorbjoernM,

Did the above information useful for you? Please let us know if you need any other help.

Thanks,
Johnny Zhang

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office 365 university - is Publisher and OneNote missing in the Mac version?

March 2, 2013, 9:16 am
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Hi, I have Office 365 university and I installed the first copy on my Windows 8 desktop.  When I installed the next copy on my MacBook is installed the Office 2011 version, and is missing some of the applications like Publisher, OneNote and Access.  Is this normal or did I install the wrong version when I downloaded it.  Also if this is correct is there a way to get Publisher and OneNote on the Mac?

Thanks

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Re: office 365 university - is Publisher and OneNote missing in the Mac version?

March 2, 2013, 9:34 am
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Hi erotavlas,

Currently, Publisher and Access and OneNote are not compatible with Mac OS. When you install Microsoft Office 365 University on a Mac computer, only Outlook, Word, Excel and PowerPoint will be installed.

Thanks,
Allen Zhang

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RE: Outlook 2011 error and quits

March 2, 2013, 12:29 pm
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Hi I disabela autodiscover and it is working, strange

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Re: Outlook Meeting Invite 'Online Meeting' button does not work

March 2, 2013, 2:38 pm
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Hi Doug,

How are things going?

Please feel free to post your updates here at your convenience time.

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Error creating a rule in shared mailbox OWA

March 2, 2013, 12:36 pm
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Hi

I have problem in shared mailbox.

 

When I login to shared mailbox using open other mailbox

 

I got to rules and try to set up a rule I get error in Firefox and Chorme:

 

Client Information
------------------
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
CPU Class: undefined
Platform: Win32
System Language: undefined
User Language: en-US
CookieEnabled: true
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Exception Details
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Date: Sat Mar 02 2013 21:27:28 GMT+0100 (Central European Standard Time)
Message: Script error.
Url: https://r3.res.outlook.com/ecp/14.16.263.0/Scripts/wizardproperties.js
Line: 0

Call Stack
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ErrorHandling.showUnhandledException@https://r3.res.outlook.com/ecp/14.16.263.0/Scripts/common.js:255
Function.createDelegate/<@https://r3.res.outlook.com/ecp/14.16.263.0/Scripts/microsoftajax.js:5

 

 

Detailed Call Stack
-------------------

In IE I get popup asking me : "Are you shure you want to leave this page" and options to leave a page and to stay on a page. Again cannot edit or add a rule

 

In any case I cannot edit or add rules, but on another shared account everything is working?????

 

I am using Office 365 and Exchange Online

 

Any ideas?

 

Also how can I create a rull for share inbox in Outlook 2010? For all users?

 

Thanks

 

 

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RE: Outlook 2011 error and quits

March 2, 2013, 9:51 pm
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Hi Mehnihma,

I’m glad to hear the issue has been resolved.

If you have any other problems when using Office 365 products, please feel free to post them in our forum. It’s our honor to be of assistance.

Thanks,

Jason Jiang

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Re: Outlook Meeting Invite 'Online Meeting' button does not work

March 3, 2013, 10:15 am
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Not sure why my 1st reply never posted.  I'm not one of the people have the problem, so I have wait for a cooperative person to perform your tip #2.  Answer to your #1: no Windows users are having this problem.

I'm hoping to do some lower level troubleshooting in order to see what is actually causing the problem.  #4: no, there are no service upgrades happening to our account right now.

Hope to have someone reinstall Lync and see if that resolves the issue this week.

Regards

Doug

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Re: Outlook Meeting Invite 'Online Meeting' button does not work

March 3, 2013, 10:26 am
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Doug,

I have had a customer with this problem in the past.  Reinstalling Lync should help you.

Thanks,

Tad

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Re: Error creating a rule in shared mailbox OWA

March 3, 2013, 11:44 pm
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Hi Mehnihma,

I test it in my Office 365 account. I am able to create an Inbox rule for Shared Mailbox in Office 365 OWA.

Given this situation, I suggest you follow the steps below to troubleshoot this issue:
1. Reset IE to the default settings.
2. Clear all cached files.
3. Open OWA in InPrivate Mode.

Meanwhile, you are able to create an Inbox rule for a shared mailbox in Outlook 2010 after adding a shared mailbox in Outlook.
Here are the steps to add a shared mailbox in Outlook:
File>Account settings>Account settings>Change>More Settings>Advanced>Add

 

For more detailed information "Manage email messages by using rules", please refer to the link below:
http://office.microsoft.com/en-us/outlook-help/manage-email-messages-by-using-rules-HA010355682.aspx

Thanks,
Edward Qu

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RE: Adding distribution group in Lync for Mac 14.0.4 client

March 4, 2013, 4:55 am
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Hi.

Thanks for the reply. Not the answer I was hoping for, but hopefully this will be added in the future ;)

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Re: Outlook Meeting Invite 'Online Meeting' button does not work

March 4, 2013, 11:17 am
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So far replaced Lync Client.  That did not resolve the issue.  Noticed an update to Lync, so we're going to grab that and install.  But I'm not hopeful on the reinstall of Lync solving the problem.

Neo, for your #5 suggestion, are you saying to remove all of Office 2011 (all apps) and reinstall?  Or, just Outlook?  Also, what program installs that button?  If someone had Outlook but did not install Lync, would that button still appear (I'm guessing not)?

btw, 14 people use MAC's and they all stopped working about the same time (this button worked fine for 2-3 months).  One thing I have noticed is that all MAC Lync users had to use static URI's to get Lync to connect.  Do you think their URI is stale and causing button problems?  Lync still works, it's just this button within Outlook (Online Meetings) that does not work.

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Problems with Skydrive Pro sync on Mac computer

March 4, 2013, 12:33 pm
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We can't set up Skydrive Pro sync in Office 365 on a Mac 10.7.5 using Chrome or Firefox.

Nothing happens when user click sync buttom.

 

 

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Re: office 365 university - is Publisher and OneNote missing in the Mac version?

March 4, 2013, 6:43 pm
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Hi Erotavlas,

I would like to follow up with the question you posted previously. How are things going?

Thanks,

Jason Jiang

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Re: Problems with Skydrive Pro sync on Mac computer

March 4, 2013, 7:33 pm
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RE: Follow up flags and to-do in shared mailbox

March 4, 2013, 9:04 pm
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Hi Mehnihma,

How is everything going? Is there any update about this issue?

Thanks,
Eben Liu

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