Re: Outlook 2011 + Exchange Online - Disconnects, Messages stuck in outbox,...
Hi Evan,May I check whether the issue will persist, if customer configure a brand new account on the same computer? Also may I check whether the user has tried to rebuild identity after he has cleaned...
View ArticleRepetitive sign-ons
I hate using Microsoft Office 365, because every time I sign in, whether I want to use Office or not, I have to sign into my account. Since I downloaded it several months ago, I should be able to just...
View ArticleRe: Repetitive sign-ons
Hi kmelana,I am sorry for the inconvenience caused. If there are any problems when using Office 365, we would like to help you to find the root cause and finally resolve it. Could you provide the...
View ArticleRe: can't activate office 365 on Mac--two step authentication
Same problem with Office 365 University - Option for Mac was to download Office for Mac 2011 but product key in confirmation email does not work with the Activation screen on Office for Mac. Is this an...
View ArticleRE: Repetitive sign-ons
Hi kmelana,If the issue persists, could you provide the information I asked above so I can help you?Thanks,Elaine Hao
View ArticleRe: Calendar not syncing between mac outlook 2011 and Lync 2011
Same issue here. Running Version 14.0.7 (131205) of Lync for the Mac and it never picks up any information from the calendar. Lync works fine on Windows 7/8, but not on the Mac.
View ArticleEmail Distribution List
We use Outlook for Mac 2011/Office365 and getting this message when he sends group emails since we upgraded:Error ---- At least one recipient isn't valid. Details ---- Mail could not be sent. The...
View ArticleClik here to view.
Re: Email Distribution List
Hi Andrew,Sorry for the inconvenience.To troubleshoot the issue, can you please provide the following information?Does the issue occur in OWA (Outlook Web App)?Do all the Exchange Online users in your...
View ArticleRe: Email Distribution List
I was using outlook for Mac. I have now used the OWA pasting in the email addresses to the bcc line and after deleting a couple of email addresses, the message has been sent. thanks
View ArticleRe: SkyDrive PRO for Mac
So the first post was 6 months ago and still no news as to when SkyDrive PRO for Mac is going to be available?
View ArticleRE: Repetitive sign-ons
Hi there Kmelana,I've found that with these sort of issues it's best to try uninstalling and reinstalling.Details heresupport.microsoft.com/.../2398768Graham
View ArticleRE: Repetitive sign-ons
Hi there Kmelana,I've found that with these sort of issues it's best to try uninstalling and reinstalling.Details heresupport.microsoft.com/.../2398768Graham
View ArticleRE: Lync 2011 for Mac Randomly Crashes
I'd like to point out that "EXC_CRASH (SIGABRT)" has absolutely nothing to do with Exchange. This is an OSX C constant defined for exceptions in the operating system. This means Lync is...
View ArticleSend Attachment (not Link) from 365 Library
How can I attach a document from my Skydrive library to an email that I need to send out of Outlook 365?
View ArticleRe: Send Attachment (not Link) from 365 Library
Hi Grundle,In order to give more accurate information, I’d like to confirm the following information: 1. Whether are you using Skydrive or Skydrive Pro? If you are using Skydrive, do you have Skydrive...
View ArticlePossibility of a second email account
Dear 365 users, First a Happy and 365 ful New Year to you all :) Got a question about an email account in 365. - bought a license for 1 user (person 1) with Outlook etc.- I have add a new user (person...
View ArticleDownloading Software
I'm a new user to Office 365 - we have a multiple subscription with my colleagues and they have downloaded the software fine. When i go to download it, it continually refreshes the page and won't...
View ArticleRe: Possibility of a second email account
Hi Frits,Happy New Year to you, too!To avoid misunderstanding, could I confirm some information?1. About “bought a license for 1 user (person 1) with Outlook” you mentioned, do you mean you have...
View ArticleClik here to view.
Re: Downloading Software
Hi Tom, We fully understand your anxiety when encountering this kind of issue. Sincerely sorry for all the inconvenience. In the current situation, would you mind our collecting some information first,...
View Article