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Re: Outlook for Mac 2011 & Mac Mail Connection Issues

That is the exact procedure we used to connect Outlook for Mac 2011 to Office 365.Our Windows machines do not have this problem.

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Re: My profile picture not showing up on Lync 2011 for Mac

I to have the same problem, only with the MAC client.

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Re: Outlook.com Layout in office365

Hi andreg31,I would like to confirm if you indicate OWA layout(mail.office365.com and www.outlook.com) or Office 365 portal layout. As far as I know, Office 365 after upgrade is being scheduled and you...

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Re: Lync 2011 Contacts Gone and unable to add new

Bourne, on your 2nd group of 3 tasks (...narrow down the issue:), what do you mean by the last part of your task @2, "...un-assign the Lync Online license and re-assign it, check the result."Do you...

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Re: Outlook 2011 for Mac Issues post Upgrade

I have been having the exact same problem. When will MS fix this? It makes Office 365 unusable.

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Why are users being messaged that user name or password is incorrect? Emails...

Over the last few days almost all of our users are being told by Outlook that their user name or password is incorrect and asking if they want to re-enter. When the correct user and password is...

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Re: Outlook 2011 public folders are empty

Have you check the public folder permission, compare with the permission in PC outlook?  Do any users face the issue?  please create a new public folder on EAC and put some items into it, and open in...

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Lync 2011 for Mac Randomly Crashes

The following error is produced, followed by this cid.[cid:3B610C1A-3BD3-4A81-A8C8-9F6FE2E0C027] 

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Re: Outlook 2011 for Mac Issues post Upgrade

Same here. We have 50+ Mac users with fully patched Outlook 2011 14.3.2 that are experiencing this issue, which seems to to have started after the Office 365 server-side upgrade. We need a resolution...

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Re: Outlook 2011 for Mac Issues post Upgrade

I search the case community.office365.com/.../445863.aspx  may be the root cause is autodisconver setting changes. of course, you can run a test, create a new tenant and set up mac outlook, to see if...

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Re: Outlook 2011 for Mac and Shared calenders fails

Alain,We are experiencing the same issue and the workaround we developed is not acceptable. MS Support is pointing to the client computer when we know that is not the case since Shared Calendars broke...

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Re: Outlook 2011 for Mac and Shared calenders fails

Alain, Also see other threads related to this issue. Our troubles began Thursday 4/25/2013. I believe it might be related a rolling O365 upgrade, so it is hitting folks at different...

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RE: Outlook for Mac keeps disconnecting from Exchange accounts

I believe this is resolved now.We too had the same issue with all our mac users and last week we discovered 'it resolved itself' despite MS asking us to recreate all local accounts (including personal...

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Re: Outlook 2011 for Mac Issues post Upgrade

I believe this is resolved now.We too had the same issue with all our mac users and last week we discovered 'it resolved itself' despite MS asking us to recreate all local accounts (including personal...

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cannot delete user out of a group list

Does anyone know why I'm unable to delete a user out of a group list? Is there a temporary issue or a flaw in the admin page links in the new Office 365 OWA? 

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Re: Why are users being messaged that user name or password is incorrect?...

Hi Michael,Since you have submitted a service request(SR), could you please let me know the SR number, so that I can help you to check the status of the issue. To collect the information, I’ve sent you...

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Why does office 365 keep asking me to activate my subscription when I have...

Randomly when I open Powerpoint I get a pop up asking me to activate my Office 365 subscription.I don't understand why it would be deactivated when it was working perfectly well before. If I don't sign...

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Re: cannot delete user out of a group list

Hi Michael,In order to narrow down the issue, I would like to collect the following information: 1. Has your Office 365 subscription been upgraded? 2. Does the issue affect all the users in your...

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Re: Why does office 365 keep asking me to activate my subscription when I...

Hi Customer,I understand the frustration caused by this issue. Before troubleshooting this issue, I’d like to collect the following information.1. Which subscription of Office 365 are you using? 2. Are...

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RE: Outlook for Mac keeps disconnecting from Exchange accounts

It's not resolved. My Exchange accounts keep getting disconnected. Can't really send or receive emails.

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