RE: Shared Mailbox disappeared from Outlook 2011
I am having a similar problem. None of the people in the shared mailbox can access it with their desktop clients, but can with OWA. As I can't access the permissions, anyway someone can check my...
View ArticleRe: "Search" facility does not work on Mac Outlook 2011
Hi David,I ran through all steps below, and when I searched for emails (from a common sender) the results of the search, gave 2 results from 24/1/14 and 27/1/14 (even though there were a large amount...
View ArticleRE: SkyDrive PRO for Mac
Hi all+1 to boost MS efforts to release a MAC client for Skydrive Pro what ever the name...TIAM.
View ArticleWindows account pass word problem
I am an Office 365 subscriber with Office working on two windows machines. Today, I installed Office 365 on a MacBook Air. I was unable to sign in to activate Office because my password would not work....
View ArticleRe: Windows account pass word problem
Because I had Microsoft authenticator on I needed to get an app password to use instead of my normal account password. The create a new app password is located under my Microsoft accounts security info...
View ArticleRE: SkyDrive PRO for Mac
I add yet another request. Our company is struggling along without a proper mac integration with Office365. Yes we do run many Windows machines but some of our staff have been using Mac OS for years so...
View ArticleRe: "Search" facility does not work on Mac Outlook 2011
Hi Alison,Firstly, let’s focus on the issue only occurred to Outlook 2011. Do you mean the “search” function still doesn’t work properly after performing the steps I provided in my last reply?If so,...
View ArticleOpening Documents from Safari
My organization uses Office 365 and I have files stored on SkyDrive Pro and a few Sharepoint Sites. I prefer to use the SkyDrive web interface since document connection does not work consistently for...
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Re: Opening Documents from Safari
Hi whobisc89,Based on your post, I understand that a copy of file on SharePoint site or SkyDrive pro will auto downloaded when you click Edit on the document. To narrow down the issue, please try the...
View ArticleRe: Opening Documents from Safari
The setting shown in the screenshot was already selected. I also tried "Open in the client application". Unfortunately this did not solve the problem.
View ArticleOneDrive for Business for Mac OSX
As we waited forever for Skydrive Pro for Mac, my question is.When will OneDrive for Business for MacOSX be released?Some information is better than none, we got a O365 tenant with 400 Mac users and...
View ArticleSwitched to Office 365 Small Business Premium from Small Business and can't...
Hello. I purchased a subscription to Small Business and realized that I needed Premium to get access to the Office Suite applications. I upgraded to Premium but I am not seeing the software downloads...
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Re: Switched to Office 365 Small Business Premium from Small Business and...
Hi Andi,According to your description, I’d like to confirm if you cannot see the Office installation page as the screenshot shows:If yes, firstly, please check if you have assigned license to your...
View Articlepaying for my office subscription
I can not get the computer to accept my credit card.the one I was using had expired and they will not take the new updated one.same card just new date.how can I do this?
View ArticleRe: paying for my office subscription
Hi lois j Hilleary,Which plan of Office 365 are you using, such as Small Business, ProPlus, Enterprise or Home Premium?Our forum focuses on issues in Office 365 for Business. If it is a Home Premium...
View ArticleRE: Opening Documents from Safari
Hi whobisc89,Do you mind to follow the steps below to have a further troubleshooting?1. Try to use another browser to check if the issue only occur in the Safari. 2. Could you retry the steps you did...
View ArticleRE: Opening Documents from Safari
1. When using Chrome for mac the file does not download. Rather I am redirected to the web app.2. When using IE on a PC I do not experience the issue. Office 2013 opens directly to the file stored on...
View ArticleOutlook on Mac desktop stopped connecting to Office 365
On January 25th Outlook on my Mac desktop stopped connecting with Office 365. I can not retrieve mail or send mail. I have all of the latest updates installed and just downloaded the latest desktops...
View ArticleRe: Outlook on Mac desktop stopped connecting to Office 365
Based on your error message, you’re attempting to connect Outlook for Mac to an Exchange server that doesn’t meet the minimum requirements. Office 365, of course, should be the latest and greatest if...
View ArticleRe: Switched to Office 365 Small Business Premium from Small Business and...
Thank you Tracey. I am not able to see the Office installation page like your screenshot shows. I checked In the licenses section, and Office 365 Small Business Premium Subscription has been assigned,...
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