Re: Document Connection Error 234882975
Thank you for the reply. The document library is located on a Team Site. Both of us can access the folder from the Office 364 portal in the web browser.I have not installed Service Pack 3 yet but I've...
View ArticleRE: I couldn't get signed in my Lync 2011.
Hi Hyon, Currently there is a Microsoft Lync for Mac 2011 14.0.7 hotfix which resolves the issue that the user can't sign in or see contact pictures in Lync for Mac 2011 when system time zone is set...
View ArticleWhy can't I access my free trail of publisher?
I have downloaded free trial of Office365 Small Business Premium. I do not have an option to install publisher. Why not? How do I fix this?Thank you, Krystal
View ArticleRe: Can't download Microsoft 365
Hi Taylor,Based on your post, I’d like to confirm if the issue occurred when you tried to log into the Office 365 portal.If so, I’d like to collect the information below to narrow down the issue: 1. Do...
View ArticleRe: Why can't I access my free trail of publisher?
Hi Krystal, Based on the description, it seems you have downloaded Office 365 ProPlus from the portal using your Office 365 Small Business Premium account, and now you would like to choose to have...
View ArticleRE: Document Connection Error 234882975
Hi Kavitha,We can exclude the permission issue because the folder can be accessed from the Office 365 portal.Since the similar issue was resolved by installing the Service Pack, I suggest you try it...
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Re: Email Deleted in Outlook not deleted in Office 365 or iPhone
Hi Dale, Thanks for the updates. Based on current situation, I’d like to confirm whether this issue occurs to emails in all folders or just one or two folders on Outlook for Mac. Besides, please try to...
View ArticleMeeting Requests not appearing within Inbox
Hi guys,I've seen a few posts on this, non from O365 though, only Exchange.A client has meeting requests sent to her, she'll have the notification email arrive on her phone and the meeting appears in...
View ArticleRe: Presence not reflecting in Lync
Hi paulk_neilltsp,For “confirmed working 2/25/14” you mentioned, do you mean this issue is resolved after you install the hotfix I sent to you in private message?Thanks,Young Yang
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Re: Meeting Requests not appearing within Inbox
Hi Chris,Do you mean the meeting requests sent to this user directly appears in her calendar without showing up in the inbox for acceptance?If yes, from my experience, sometimes the issue may occur if...
View ArticleRe: Meeting Requests not appearing within Inbox
Hi Chris,Thanks for getting back to me.I can confirm that the user has 3 other users in the Delegate on user's behalf section.I don't understand how this would/should stop meeting requests not...
View ArticleMac Users Need to Download Excel from Lists
Anyone know of any workarounds for our Mac users who need to frequently export lists to Excel since Sharepoint only supports this in IE (unbelievable!)? Right now the users have to log in to a...
View ArticleMicrosoft office 365 randomly signed me out... now i can't access office
Hi - I already purchased a 100 something dollar office subscription, it's supposed to be good for two years, and I bought it in september. I updated my Mac and now suddenly it's asking me to activate...
View ArticleOutlook 2011 user can't view all shared calendars
We have a Mac user who has multiple shared calendars open. Most of them display events fine. Two users that have shared calendars with her show no events. You click on the name to view their...
View ArticleRe: OneDrive for Business for Mac OSX
When did Microsoft say that? The only feedback I have always seen from Microsoft was that they would provide no information about upcoming products and plans. So OneDrive for Business (as well as some...
View ArticleRe: Outlook 2011 user can't view all shared calendars
Hi constantm,To troubleshoot the issue you encountered, I’d like to collect some information.1. Does the issue exist when checking the shared calendars using OWA (Outlook Web App)...
View ArticleRe: Microsoft office 365 randomly signed me out... now i can't access office
Hi,It would help if you could say exactly what it was you purchased. The only multi=year plan I know of is the 4 year university plan, other than that, I have only ever seen 1 year plans, Family, and...
View ArticleRE: Mac Users Need to Download Excel from Lists
Hi BosPub,I understand you’d like to Export to Excel feature on Mac. I’m sorry that for the time being, this feature is only supported in Internet Explorer. Apart from using Windows on Mac, there isn’t...
View ArticleLarge Excel File will not "Open in Excel" from Sharepoint Online Site and...
We utilize Office 365 along with CRM 2013 Online to store documents on the integrated Sharepoint site. Some of those documents are large excel files that will not open using the Excel Web App and thus...
View ArticleRe: Large Excel File will not "Open in Excel" from Sharepoint Online Site and...
Try to use IE 10. IE 11 still has some functions that are imperfect. Otherwise, you can use the compatibility settings.Regards,Tony
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