RE: OneDrive for Business: "We can't connect to the specified SharePoint...
Hi Chris,I understand that you have tried various troubleshooting methods and the sync works fine in the VM computer. Given this situation, to investigate the issue further, could you provide us with...
View ArticleRE: inbox not automatically refreshing with new messages
Hi David,To better understand the issue, I would like to collect the following information:1. When did the issue begin? Did everything work fine before?2. Does he also need to refresh the page to...
View Articleinbox not automatically refreshing with new messages
I have a user who is using outlook 2011 for mac with office 365. His inbox wont refresh automatically, he has to click on the refresh button to have new emails download to his inbox.How can I get this...
View ArticleOffice 365 subscription not activated
Hello,Since yesterday that I'm having the following issues with outlook for mac:1. When opened, it shows only the outlook menu bar, on the top;2. I'm on a microsoft exchange server. Deleting the...
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RE: OneDrive for Business: "We can't connect to the specified SharePoint...
Here is what I am doing. I go to the Office 365 settings through my browser and download the OneDrive software from the software link. After it installs I then go to Onedrive and click sync and get the...
View ArticleOneDrive for Business: "We can't connect to the specified SharePoint site"...
I am attempting to sync my Office 365 library via the Sync button on the Onedrive web app and I get "We can't connect to the specified SharePoint Site". This has not worked on my computer since I was...
View ArticleRE: OneDrive for Business OS X stuck loading
Jonathan, are you getting the same error in the log files? It will try to connect to the URL that uses your organizations old name. That is found by opening console and then looking at the...
View ArticleRE: Outlook Won't Scroll On Mac (10.10)
I am having exactly the same issue. I am using a mac running OSX v10.9.5. I am unable to scroll through my inbox while using the office 365 online outlook service (outlook.office365.com) with either...
View ArticleOutlook Won't Scroll On Mac (10.10)
Hi all,Recently, my school has switched to Office 365. I've liked it a lot, but I've run into one major problem: I can't use my mouse wheel or my trackpad to scroll down my conversation list. If I want...
View ArticleRE: inbox sync pending when subscribed to public folders
Hi Jay,I would like to confirm some information below:1. Do other users encounter this issue?2. Please log into a workable Outlook client using the problematic user’s account to see if the issue...
View Articleinbox sync pending when subscribed to public folders
Hi team,I've got 3 end users in our environment that are having a similar issue. Whenever they subscribe to the public calendars that I create in the O365 admin portal, their email inbox status goes...
View ArticleRE: Outlook for Mac download link
If you have a valid subscription and your country is set to Turkey, you will not see the download link for Outlook for Mac. I believe there is some regulation that prevent the usage of this software in...
View ArticleOutlook for Mac download link
Hi,I m a subscriber of Office 365 Bussiness Premium. But I can't see the download link of new Outlook for Mac. What can be wrong with my subscription?
View ArticleRE: user authentication to one drive for business
Hi just to let you know I solve my issue, it was a domain name problem. Our external email address is @example.com but our AD domain name is @example.local, when I used the AD domain name OneDrive...
View ArticleRE: Cannot scroll through conversation list in OWA for Office 365
Hi Bryan,Yes, the issue is with the latest Chrome according to troubleshooting steps above. Given this situation, you can report this issue to Google support and meanwhile, you may consider using the...
View ArticleRE: Onedrive for business preview client sync option on mac greyed out
Hi Shayne,When mentioning “sync document libraries in a team site”, we can only sync OneDrive for Business library by suing the OneDrive for Business for Mac preview at present. Please see the...
View ArticleOnedrive for business preview client sync option on mac greyed out
I have 2 questions.1. can the onedrive for business preview client sync sharepoint document libraries in a teamsite?2. when will the full/non-beta client be released?
View ArticleRE: OneDrive for Business OS X stuck loading
Hi Jon,We've received the private message. But I'd like to further collect the following information for our troubleshooting:1. Sign into Office 365 in a browser->go to the OneDrive for Business...
View ArticleRE: Microsoft Outlook for MAC 15.8
Hi AlanTurnley-Jones,Based on my experience, the issue is related to the Outlook for Mac client. You may try the method below: (Some users' issue is fixed by this way, but the same issue may have...
View ArticleMicrosoft Outlook for MAC 15.8
I am running Microsoft office for MAC 15.8 on OS version 10.10.2. After initial sync of email I get "sync pending for this folder" and the only way to get email is to close and open outlook. I see...
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